“Hey aren’t you from Santa Cruz?, you’re our carpet guy..

By the way did you see the nice article about you in the Sentinel last week?”

Too funny…

I had no idea about the snippet in the paper, but it was cool seeing a familure face while on vacation..

JP Novic who runs Cape animal rescue has been a long standing customer of ours and a fellow vegetarian whom I’m always pleased to help out as much as possible. I’m always blown away by how much effort and love she puts into finding dogs, cats, chipmunks, pigs, ponies and any sort of 3 or 4 legged beast a new home.

thanks JP!!!!!

Scotts Valley Carpet Cleaning

We love all of Highway 9ine!

The first thing to decide is what type of water has come in contact with carpeting. There are three types of water classifications.

* Category 1 clean water caused from a pipe break, appliance leak or sink overflow and has the least impact of damage to flooded carpets.
* Category 2 water can be caused by a toilet overflow with urine present, hot water heater leak, or any other spill where water carries minor contaminants.
* Category 3 is water containing raw sewage or feces from a drain back up or water that has originated from outside touching the ground first before entering a house and soiling carpets.

Knowing these category types are helpful for determining the initial steps to take after soaked carpet is discovered and who to contact for immediate water damage clean up.

Carpets damaged by Category 1 and 2 water types can be cleaned and restored without replacement if no signs of delamination are present. Removing all standing water with portable or truck mounted extraction equipment while placing dehumidifiers and high-speed air movers in wet carpeted areas quickens the drying process and eliminates the growth of mold and mildew. Your local water damage restoration company can furnish the equipment and experience from start to finish.

Category 3 water carries with it bacteria and pathogens that pose real threats to the health and safety of occupants. Carpets affected by this type of water damage must be removed and disposed of by a trained professional along with the application of an antimicrobial agent to all sub-floor surfaces. No short cuts should be taken and strict adherence to industry guidelines should be followed.

Connoisseur provides help for Cat 1 and 2 damages to our existing customers. For Cat 3 issues we can provide a referral upon request.

Click here to meet Diesel, Pepper and our new girl Hula..

Hope this helps.

Nylon on balance, has the most strengths & the least weaknesses. It will burn, it will fade, (unless solution dyed) can be stained, can become matted & crushed but not as easily as most other fibers, especially if vacuumed regularly and professionally maintained on an annual basis. Dupont’s solution-dyed Nylon is the best Nylon fiber.

Polyester & Olefin (Berbers) are the least expensive & will last, the least amount of time. They’re OIL LOVING Fibers so they absorb no moisture but plenty of oil/grease/soot. Don’t use near kitchen or garage or homes with pets with oily coats.
They do not easily fade from sunlight, bleach or pool/hot tub chemicals.
Great for damp basements, water-based spills from little kids & young pets but terrible for oil based stains. They burn easily, not for smokers/ fireplaces. They crush down quickly – not good for stairs or wheelchairs. In a few years they will look dull & grey in traffic paths. This look cannot be cleaned away as the fibers will become “scratched” or abraded – frieze style will hide that the best.

Wool, the most expensive, will last for decades if cared for on a regular basis. It does not burn easily. It cleans up well but stains more easily.
It does not crush easily. It absorbs a lot of moisture & so is bad for damp basements.
It fades easily & is dissolved by bleach, & other harsh (like pool/ jacuzzi) chemicals .
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Lay carpet samples over Pad, on a hard surface & select carpet by testing with your feet NOT your hands. A Pad that is too thick or soft will shorten the life of your carpet and should be avoided especially in homes with heavy furniture (indents easily formed). They should also be avoided in homes occupied by seniors or drunks as they become even more unsteady.
“Trackless” carpet does not exist ! REPEAT AFTER ME – it does not exist !!
To reduce footprints, brush carpet samples in every direction, stand back to observe & pick samples that exhibit the least amount of shade change when viewed from all angles. We recommend a BCF yarn as opposed to a Staple yarn, carpet especially for pet owners. Staple yarns behave like Velcro in gripping pet & human hair that won’t vacuum away. A high twist count will also help on this issue.
By insisting on an installer who uses a power-stretcher as required by the CRI 104 code, you will get the best installer – See http://www.carpet-rug.com. Knee kickers result in carpet that is more likely to ripple and lose it’s stretch over time. Loose or poorly installed carpet will ripple when wet but in most cases settle back down as it dries.

We like to refer San Lorenzo Floors in Scotts Valley, Mission Floors on the west side, Rainbow Carpet on the East/Live oak area and Floors Etc in Soquel for you new carpeting needs.

270+ voters have spoken!

For Carpet Cleaning in Santa Cruz County you just can’t go wrong with Connoisseur!

They got the Bio Fuel percentage wrong though..

We use the B5 fuel available at USA Gas at the corner of 7th and Soquel

Yelp is the hottest  national business review site on the web today. Umpteen thousands of home owners are searching out service companies, restaurants, night clubs, hair saloons and everything else under the sun that get positive comments left from users like you and me.

Yelp's front page

Some of our reviews..

We promise you can trust your neighbors to steer you in the right directi0on when it comes to a quality  carpet, tile & upholstery cleaning service

We choose to run our business the same way we live. As toxin free as possible and choose our products based on the least offensive odors and with no potentially irritating residues. We’re heavily into recycling and composting and we’d always encourage you to keep your old carpet and furniture clean and healthy instead of taking it to the landfill because of a few stubborn spots..

In our cleaning truck we use as much bio fuel as possible and of course run our  routes with as little wasteful driving as we can. Our truck’s shelves are loaded with what we like to call “edible cleaning agents”..

Our cleaning services do not irritate asthma and allergy sufferers. In fact, we have had many customers tell us that their symptoms were actually alleviated after we cleaned their carpets and upholstery!
Dust mites and allergens in your home will be reduced, which means a better night’s sleep for you and your family.
You will have peace of mind knowing that your children and pets are safe while playing on your carpets.
Your can enjoy having a fresh and clean home.

Here are some links to a few of our favorite “green” products.

http://www.bi-o-kleen.com/carpet.htm

http://www.afmsafecoat.com/products.php?page=5

http://www.soapfreeprocyon.com/

And of course, our favorite eco friendly cleaning supply store right here in Santa Cruz..

http://www.greenspacecompany.com/

With the "Claw" hooked up to our powerful vacuum, deodorizing is as easy as 123 (456)

If the accident just occurred please refer to our spot cleaning guide @

http://www.connoisseurclean.com/spot.html

Then give us a call if you feel like you did not get it all out. If the damage is from an old accident, make sure to point it out to us when we’re out to perform your normal carpet cleaning.

Don’t fret, we really love your pet!

Don’t buy into the “our method is best” advertising you’ll find all over the Internet and Yellow Pages.

Comparison of Carpet Cleaning Methods

There are four basic methods for cleaning carpet:

* Carpet Shampooing
* Dry Powder Method
* Bonnet Cleaning
* “Hot Water Extraction/Steam

Carpet Shampoo Method

The theory in the shampoo method is to generate a lot of foam in the carpet, allow this foam to dry, have the resulting residue attract the soil, and vacuum up the residue and soil the next day.

Because of historical past resoiling problems, carpet shampoos will frequently also have an anti-resoiling additive such as a resin or polymer to reduce this resoiling tendency.Today’s carpet Shampoos (often called Encapsulation Solutions) offer terrific results with no resoiling what so ever if done correctly.

Three primary types of machines are used for this process:

* Cylindrical Foam
* Dual Cylindrical Brush
* Rotary Shampoo

The Cylindrical Foam Shampoo machine uses an air compressor to create dry foam before the foam is applied to the carpet and the carpet is then agitated with a revolving cylindrical brush which combs the foam through carpet pile. This method will leave dirt trapped in the carpet pile. Carpet must be thoroughly vacuumed before and after cleaning.

The Dual Cylindrical Brush machine usually has an onboard shampoo tank that disperses the cleaning agent across the carpet as the brushes work it into the pile. Embedded debris is usually “dug” out of the carpet at the same time. Post vacuuming is a must. Matted or distorted pile can be rejuvenated with this method.

The Rotary Shampoo method uses an ordinary rotary floor machine (the same kind used for stripping wax), sprays shampoo onto the carpet from a dispensing tank, and a rotary brush whips the detergent to a foam. Post vacuuming is needed as well to remove dried shampoo and soil.

Dry Powder Method

In this method, dry absorbent compound (containing small amounts of water, detergent, and solvent,) is sprinkled over carpet or worked into the carpet with a machine. This purpose of this cleaner is to attract and absorb soil. Mechanical agitation from a brush works the cleaner through the carpet.

These products usually contain an absorbent carrier, water, detergent, and solvent. The theory is that the liquids dissolve the soil and this soil/detergent/solvent mixture is absorbed into the carrier and is then vacuumed up. They are often used with a detergent prespray in heavily soiled areas.

The absorbent cleaner most commonly is organic, but may also be polymers. The compound is supposed to absorb the dislodged soil and is then vacuumed away. Carpet must be thoroughly vacuumed before and after cleaning.

Very thorough vacuuming should be used to ensure that most of the carrier comes out of the carpet. With the extremely fine powder types, indoor air quality can be reduced. If a white powder starts appearing on shoes and cuffs of pants, too much was used and it was not thoroughly vacuumed up. A common problem is for this white powder to reappear after wet extraction cleaning.

This cleaning method has the advantage of no drying time for interim maintenance, since little water is used. This makes if a common maintenance cleaner.

Host®, Capture®, Love My Carpet®, Arm and Hammer®, and Carpet Fresh® would be included in this category.

Bonnet Method / “Carbonated Cleaning”

This method is sometimes called “dry cleaning”, which is a misnomer, since water is used.

Bonnet Shampooing is simply an adaptation of hard floor spray buffing to carpets.

This method for carpet maintenance consists of the use of a rotary or oscillating brush adapted with a stiff brush or drive block designed to drive wet, damp or dry pads. The carpet can be sprayed with the cleaning solution and/or the pads can be soaked in the cleaning solution and squeezed lightly before placing the pad under the driving brush.
Sometimes, carbonated water is used to (in theory) give better soil suspension and bring down the pH. Companies using this method frequently use “scare” tactics to convince consumers that extraction cleaning or steam cleaning will destroy the carpet.
This method is best for light use commercial glue down carpeted areas where children and bare feet will not come in contact with the carpet. Used as a interim cleaning method it can keep your business flooring looking good between more thorough Extraction cleanings.

Steam Cleaning

This method is often called “Hot Water Extraction” or “Steam Cleaning” and is the cleaning method nearly all carpet manufacturers and carpet fiber producers recommend.

This is the only cleaning method classified as “deep cleaning”. All the others are considered “light surface cleaning” because they are incapable of removing soil deep in the pile. Also, all other methods leave large amounts of cleaning agent in the carpet after cleaning.

The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends this method, because its own research indicates that it provides the best capability for cleaning.

This method is frequently called “steam” cleaning due to the fine spray of water used to force dirt out of the carpet which is sucked up by the vacuum slot immediately in front of the spray. Seldom is real live steam used, however. This process consists of spraying a solution of water and detergent into the carpet pile and recovering the water and soil with a powerful vacuum into a holding tank. This can be done from a truck-mounted unit outside the home with only the hose and floor tool brought inside, or by a portable, system brought into the home or office.

From a health standpoint, the truck-mounted system is preferred because the dirty air and humidity are exhausted outside rather than recirculated around the house. Additionally, truck-mounted systems usually are more powerful than portable units and do a much better cleaning job and get the carpet dry more quickly.

With some truck-mounted systems (called PTO’s), the vehicle itself must run in neutral during the cleaning and in many others a separate engine (sometimes with a propane or oil-fired heater) is used to power the unit and heat the water.
Depending upon the equipment, temperatures may range from cold tap water to boiling hot water and even super heated water over 240 degrees F.
General Comments

The choice of the proper cleaning system is extremely important. Some systems leave residues which promote re-soiling and defeat the whole purpose of cleaning. Some methods actually damage the carpet fibers and shorten the life of the carpet. Check with the carpet manufacturer for recommendations.

Carpet Cleaning Frequency:

If carpet is cleaned before it becomes too unsightly, the cleaning chore will be easier and more successful. Allowing the carpet to become overly soiled may result in irreversible damage. It is a common myth that cleaning the carpet before it is absolutely necessary will cause it to get dirty faster. This goes back to the days when the shampoo methods were the most common.

Carpet in a typical household should be professionally cleaned every 12 to 18 months depending upon the number of residents, amount and type of activity, and whether the carpet is light or dark color.
Professional Carpet Cleaning versus “Do-It-Yourself” Cleaning:

The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends professional carpet cleaning over “Do-It-Yourself” because of the potential problems that can occur from using rental equipment – such as yellowing, overwetting, fiber tip damage, severe resoiling, overuse of detergents, etc.
Most rental units available do not adequately clean and may actually damage the carpet.

Make sure to hire a cleaning company that offers all of these methods. In some cases it takes a combination of two or more methods to achieve the best results. The best “Multi Method Cleaners” in Santa Cruz, Aptos, Scotts Valley or Capitola are, you guessed it.. Connoisseur.