5 star carpet cleaning service

Welcome to SANTACRUZCLEAN.com

Santa Cruz is home to our original Connoisseur Cleaning location where since 2001 we have been providing our award-winning services to the Bay Area from Monterey up to San Francisco including Santa Cruz, Scotts Valley, Aptos, Capitola, and Watsonville

Connoisseur is proud to have the well deserved reputation for being the best equipped, most well trained and overly passionate Carpet, Tile, Stone and Upholstery Cleaning company in both of our service areas. Our family ran business provides results and customer service that are second to none!

Please take a few minutes to look around our site, especially our blog section for loads of great information and tips for keeping your home clean and healthy.

Our Reviews

  •    If you are looking for the cheapest company to clean your carpet, don’t look here.  If you are looking for quality, dependability, and integrity in a company because you value your home or business and care about extending the life of your carpet and care about how it looks, you are in the right place.  Paula and Mike run a top notch service with all of the latest know-how and some incredible work ethic thrown in.  They have never disappointed me, and I’m told that I’m picky.  I prefer the word discriminating.  My time is valuable to me and they are great at respecting my schedule and keeping their end of our bargain.  I hope to do business with them for a good while.

    Linda Hopper
    The Silver Spur
  • In 30 years with a retail store, I have used a dozen carpet cleaners.  Connoisseur has been my exclusive carpet cleaning service since 2001.  I have no worries about leaving Mike with the key, to work his miracles on the ice cream, gum, sand, grease, all the things beachgoers leave behind. After 15 years, four dogs and a dozen grandchildren, we thought we would need to replace my mother’s white, wall- to-wall carpet.  In the first cleaning, Mike got all the rust and stains out.  By the second cleaning, the carpet looked as good as new.  I wouldn’t use anyone else. Whether it is to schedule a regular cleaning or emergency clean up, Paula and Mike are always professional, always do their best to meet my needs.

    Carin Hanna
    Craft Gallery and Annex, Capitola CA
  • Before Talisman will refer its clientele to an on-location carpet cleaning service, it must meet a high standard of excellence and reliability.  Today, Connoisseur Carpet Cleaning is the only carpet and upholstery cleaning company on the Central Coast that Talisman can confidently recommend.

    David Walker
    President
    Talisman Restoration, Inc. Santa Cruz CA
  • I wanted to complement you on a fantastic job cleaning the carpets in my office and home. Having used other cleaning companies in the past, I realize now that all the others were amateurs compared to you. From start to finish everyone in your company was courteous, efficient and most importantly, really knew what they were doing. I love the fact that my carpet looks new again.
    Regards,

    Sean Rovai
    Rovai Insurance Agency Aptos CA
  •   Mike with Connoisseur Carpet Cleaning has been cleaning all of my client’s carpets for several years now. His carpet cleaning service is far superior to any other service in town, and can make the worst carpet look like new. Mike is honest, hardworking and shows up on time!!  It has been a pleasure to work with Connoisseur and I highly recommend him.

    Lauren Spencer
    Realtor
    Coldwell Banker Residential Aptos CA
  •   I can not say enough about Connoisseur Carpet, Upholstery, Tile, Stone and Grout Cleaning. I have used them to clean carpet and upholstery and I will never use anyone else again. Mike and his staff have always been timely, pleasant, and informative. They are very accommodating to my schedule, they do not disrupt the rest of the house and prices are very competitive. We have 2 golden retrievers and white carpets and only Connoisseur has been able to (a) get the spots out and (b) leave the carpet so that it actually is dry by the end of the day. Again, I can not recommend this company strongly enough. If you care about your carpet, you will use Connoisseur.

    -Yelp Reviewer
  •   These guys are miracle workers!  I've had my carpets, rugs and sofa cleaned by them twice and am more than a happy customer. I am thrilled!!!  They were able to lift every single stain and spot, not to mention odor as well!  They have a lovely green tea deodorizer that smells fresh and clean and works wonders. With 2 potty training kids and a dog, things can get pretty messy quickly and if you're a clean freak like me, these guys will be your saviors. Mike and Javier also pay close attention to detail so nothing will go overlooked. Thanks connoisseur!!!

    Shanacy M.
    Aptos, CA
  • These guys are great!!! Scheduling was really easy and they even were super understanding when I had to reschedule due to my child being sick. Davis showed up right on time, was very professional, charged me a very reasonable fee and did a beautiful job. I will definitely be using them again.
    Hayley C.
    Santa Cruz, CA
  • What an incredible team. Connoisseur has cleaned our carpets several times with amazing results, getting out stains that we never dreamed would go away and overall making them look new. Most recently they came to clean our light colored couch and chairs that had really been worked over by our toddler and our dog; when the fabric proved pretty stubborn and the results weren't as good as any of us had hoped, they handled the whole thing in such a professional and thoughtful way. I know miracles aren't possible every time, but their effort and customer service far exceeded my expectations. I highly recommend them!
    Leslie R.
    Santa Cruz, CA
  • The very best ever!!  Unbelievable results.  Really!!!  We thought we would have to replace our carpeting.  We were certain that the majority of the stains would never come out of the white carpet.  Years of messy kids, a gigantic dog and many parties had horribly damaged our white Berber high end carpet. The idea was to get one more cleaning and then budget for new carpeting.  But now we are set for years.  The result is gorgeous and miraculous.  Who knew? Do not hesitate.  Hire these folks.  They are the best.  Polite, highly professional and committed to excellence.  Thanks guys!!
    Claire R.
    Santa Cruz, CA
  • We get quite a bit of foot traffic at our Scotts Valley store, and our carpets began to show it. Enough so that I thought new carpeting might be in the works - ugh! Enter Mike & his crew at Connoisseur! It was like having a make-over for our carpets. I had NO IDEA OUR CARPETS COULD LOOK THIS GOOD! It's not as though we don't take care of our carpets - we vacuum every day and have them cleaned 2-3+ times a year, either professionally by other companies or by our employees (using rental gear). The difference is night & day. If you need your carpets cleaned, don't waste your time or money elsewhere. Go with Connoisseur.

    Dave Nixen
    UPS Store
    Scotts Valley CA
  • Almost impossible for me to give a 5 star rating, but Mike and his employee were truly amazing and I could not be any happier!!
    After 6 months of construction due to a water leak, I had significant construction dust that permeated all of my carpets, couches and chairs -- and huge stains on my carpet from contractor boots.  I had resigned myself to getting new carpet, but Mike was able to make everything look brand new... such a relief as I thought my furniture would never be the same, but it actually looks better than it did before!  I was also going to get rid of a large sectional couch but decided to see Mike could do with that and it looks fantastic as well.   He's incredibly knowledgeable when it comes to fabrics and stone floors -- and all things carpet.  Although it was quite upsetting to see what the construction had done to all my relatively new furniture and carpets, I never imagined it looking like new again.   Mike is extremely dedicated, quite knowledgeable and truly exceptional -- and I cannot recommend him highly enough.

    Leesa G.
    Los Gatos, CA
  • Mike and the Connoisseur Carpet crew have been cleaning our carpets for over 11 years.  They're always really friendly, polite, helpful, reasonably priced, arrive as scheduled and do a FABULOUS job. We've always had big dogs who trek plenty of dirt into the house, not to mention the occasional indoor toilet accidents as our dogs have aged.  Connoisseur has always been successful in removing even the worst stains. In spite of the occasional coffee spill, ground in dirt, dog poop and pee our carpets always look like new when the Connoisseur crew leaves!

    We wouldn't dream of having anyone else clean our carpets!

    Nicky H.
    Soquel, CA
  • Just call them and use them! They worked wonders on our tile and our carpets... worked quickly and got the job done. The carpets are as clean as when we bought them and the tile has never looked better... don't know why we haven't done this to our tile before! We did 2 rugs/carpets, tile in kitchen and shower/bath and entryway... They also replaced/fixed some grout in the bathroom for us.Honest, straightforward and a pleasure to deal with. I'll say it again - just call them and use them!

    Michaela Z.
    Santa Cruz, CA
  • Whenever anyone asks for a referral for carpet cleaning or tile and grout restoration, I always refer them to Connoisseur.  They are professional, friendly and do a wonderful job.  Plus they are a green business which if super important to me.  Thumbs up!

    Christi W.
    Santa Cruz, CA
  • I called Connoisseur out to my house to fix a botched carpet cleaning job by someone else who over wet and over soaped the carpets to leave them much worse looking than they were originally. The owner came to give me a very reasonable estimate, seemed extremely knowledgeable about the problem and gave me a very honest-sounding assessment about what his company could do. On cleaning day, the owner's son showed up on time, was also very knowledgeable, efficient, and helpful. He offered to move a few heavy pieces of furniture I hadn't managed to get out of the way in time. He also lent me some fans to dry the carpets and asked that I return them at my convenience. This is a real family business and I highly recommend their services. My carpets came out looking as well as I'd hoped and now I do not need to replace them.

    Rosey W.
    Soquel, CA
  • Connoisseur Carpet Cleaning spent 5 hours at my house today. They did an AAA job cleaning both velvet and mohair furniture, wall to wall carpets, stairs and a big area rug. They were professional all the way, easy to work with, and gave me lots of tips on carpet care. I recommend them highly.  Thank you Connoisseur!!

    Linda
    Santa Cruz, CA

Our Services

carpet cleaning

Carpet Cleaning

Connoisseur’s unique, customized “Multi-Method” approach to carpet cleaning ensures the safest deepest, most effect carpet cleaning available.

learn more about our carpet cleaning service

furniture cleaning

Upholstery Cleaning

Whether you have a silk chenille sofa, an antique cotton velvet, a simple synthetic weave, Micro Fiber or slipcovers, we clean them all properly and safely. 

learn more about our upholstery cleaning service

furniture cleaning

Commercial Carpet Cleaning

We take great pride in offering our Santa Cruz area commercial clients the very latest in cleaning methods.

learn more about our commercial carpet cleaning service

rug cleaning

Rug Cleaning

Our expert cleaning extends the life of your upholstered investments, increases indoor air quality and brings back their vibrant colors and soft touch.

learn more about our rug cleaning service

vinyl and wood floor cleaning

Wood and Vinyl Floor Cleaning

Connoisseur has safe and effective methods for cleaning wood, both solid and veneer and virtually any hard surface that can’t be aggressively wet cleaned.

learn more about our wood and vinyl floor cleaning service

tile and grout cleaning

Tile and Grout Cleaning Cleaning

Don’t spend all day on your hands and knees with a toothbrush, hire a Tile and Grout Cleaning Professional to restore and protect the original beauty of your stone and tile surfaces..

learn more about our tile and grout cleaning service

S\stone restoration

Stone Restoration

Cleaning, resurfacing, polishing, etch and scratch removal, joint repair and sealing are all offered for your Granite, Marble or Travertine, Limestone, Slate, Flagstone floors and counter tops. 

learn more about our stone restoration and polishing service

S\stone restoration

Fabric Protection

We are the regional applicators of the world’s most advanced environmentally safe fiber protector for fine rugs and fabrics

learn more about our fabric protection service

restoration

24 Hour Water Damage Restoration

Connoisseur offers water damage and other restoration services in partnership with Clean-tec. Since 1974, Clean-tec’s  business has been water damage restoration, and they are committed to restoring your home back to a healthy living environment by assuring you that each part of your experience is made as simple and stress-free as possible. They are a local, family owned Santa Cruz business and they can get there fast to stop the damage!

learn more about our water, fire, and smoke damage restoration service

Meet the Connoissuer Team

Mike and Paula Pailliotet

Mike and Paula Pailliotet have been involved in the carpet, upholstery and hard surface cleaning industry since 1986. Mike worked for two large carpet cleaning companies in the Los Angeles and San Francisco areas before he and Paula started their own business in Santa Cruz Ca in 2001.

Their family run business is the highest 5 star rated company on Yelp and wins “Best Of” awards year after year. Their son and daughter now run the day to day portion of business along with three great employees. Please check out our great reviews on Yelp.

Mike’s involvement on the education side of the cleaning industry keeps him on top of the very latest in cleaning methods, solutions and equipment. He owns and operates the industry’s most popular and respected online discussion forum, which is credited for many positive and innovative changes to the industry. Mike provides one on one training for new cleaners and also hosts cleaning seminars and conventions around the country each year.

Our Staff

Office Manager

Monique Pailliotet

Office Manager
  • Our daughter Monique took over running the office of both of our locations in 2012, Handling the phones, scheduling, book keeping for both locations, social media and making sure Mike and the guys comb their hair every day. “Mika” is well versed in our industry and you’ll enjoy her ability to explain our cleaning processes or spotting advice. Monique lives in Redding Ca with her boyfriend Sardi, two pugs and 4 cats and is becoming quite the talented Vegan chef.

Lead carpet cleaning technician

Davis Pailliotet

Lead Technician
  • Our second-generation lead technician. We’re not sure what generates more thank you phone calls, Davis’ charm and patience or his hard work and dedication to doing the best job possible. Being born into the trade, even at his young age there is hardly a situation that Davis has not dealt with before many times when it comes to cleaning carpet, tile and upholstery. Just don’t bring up the subject of Hockey or Bulldogs or you’ll never get him to leave.

Lead Technician

Ely Young

Lead Technician
  • Ely has been a friend of our family since he was a tot so his fit in our company was a natural. Ely’s friendly smile and go to attitude quickly earned him the trust of our long list of repeat customers. Ely’s detailed cleaning skills are unmatched in Santa Cruz County, Davis and Mike included. He handles our largest and most prestigious clients with ease and style. This Soquel Native spends his free time riding dirt and mountain bikes, playing the drums and saving kittens stranded in tall trees.

Technician

Javier Demas

Technician
  • Javier wins our fastest learner award by a land slide. What takes most humans months if not years to master, Javier has the amazing ability to conquer in just a few minutes. (we think he may be from another planet) Super polite, extremely hard working and a true pleasure to have on our staff. A devoted husband and father of two, be sure to ask to see a photo of his youngest child, then stand back and watch his loving pride glow!

Technician

Stephen Lakey

Technician
  • We originally hired Steve to primarily work on and maintain our equipment but his love for customer service and our cleaning process has him on the truck running routes with the guys most day. While his mechanical aptitude is wonderful to have around, his passion for cleaning is even more so. Stephen has also worked at both rug washing facilities in town so feel free to have him inspect your fine rugs to see if they could use some loving. Like all of our crew, a life time Santa Cruzer!

Our Service Area

Connoisseur Carpet Cleaning provides the best in Carpet, Tile, and Upholstery cleaning to the following areas:

Santa Cruz CA

Scott’s Valley CA
Aptos CA
Capitola CA
Watsonville CA
and surrounding areas
 
*Higher minimum job prices apply to locations outside of Santa Cruz County
 

 

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